NERC Wants Discos To Refund Overbilled Customers .

NERC Wants Discos To Refund Overbilled Customers .


Nigerian Electricity Regulatory Commission has directed power distribution companies to refund all overbilled Band B customers by April 11.

This directive to the electricity distribution companies on implementation of the April 2024 supplementary Multi-Year Tariff Order came amid complaints from customers not on Band A, who are now being made to pay N225/KWh for electricity.

Federal Government said it would no longer pay subsidy on electricity consumed by Band A customers, but others would continue to pay the old rates, adding that, DisCos upgraded their payment platforms, some customers on Band B, C, D, and E, while, they were made to pay N225/KWh instead of the old tariff.

On this development, the NERC said it had directed all electricity distribution companies to refund the affected customers and also required to immediately post on their websites, the schedule of approved Band A feeders that have been affected by the rate review.

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